Churn Rate Calculator

Calculate customer churn rate and analyze retention metrics for your business

✓ Churn analysis ✓ Retention rate ✓ Customer metrics

Churn Rate Calculator

Customer Data

Revenue Data (Optional)

About This Calculator

Calculate customer churn rate and analyze the impact on your business

Churn Rate Formula:

Churn Rate = (Customers Lost / Starting Customers) × 100

Industry Benchmarks

SaaS: 5-7% monthly
E-commerce: 20-25% monthly
Telecom: 1-2% monthly
Subscription: 3-5% monthly
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How to Use

  1. Enter customers at the start of period
  2. Input number of customers lost
  3. Add new customers acquired
  4. Select the time period
  5. Optionally add revenue data
  6. Review churn analysis and metrics

Reducing Churn

Customer Success

Proactive support and onboarding programs.

Product Improvement

Regular updates based on customer feedback.

Retention Campaigns

Targeted offers for at-risk customers.